Can we start Free and upgrade later?
Yes. Most customers start Free to test contract clauses and supplier messaging, then upgrade to Starter or Professional once they are ready to scale.
Do our suppliers pay anything?
Yes. Suppliers pay a small, proportionate fee for the certification level you request. This can be as little as $95 for Bronze. CyberCert credit bundles are included from the Starter license, so suppliers can get started at no cost - typically applied at pilot stages only.
How long does it take for a supplier to get certified?
It depends on supplier readiness. There are many cases of certification taking just days for Bronze and Silver, and up to a few weeks if there are many gaps against the requested level. The ecosystem of specialists, vendor bundles, and insurance bundles can reduce the time significantly.
What if a supplier's certification expires?
CyberCert alerts SMBs 90 days before expiry and continues to alert them as expiry approaches. Professional and Enterprise tiers include automated renewal campaigns. Enterprise customers using implementation partners can request custom renewal management.
Can we require different certification tiers for different supplier risk levels?
Yes. That is the intended model. Many customers require Bronze and Silver for lower-risk suppliers, Gold for medium-risk suppliers, and Platinum or Diamond for higher-risk suppliers. Professional and Enterprise tiers support custom tier-by-risk-level mapping.
What happens if a certified supplier has a breach?
Gold includes incident response requirements. You can also require supplier notification through your incident management and contract processes. It is common to mandate Silver plus insurance as a baseline. Enterprise customers working with implementation partners can tailor this to your requirements.

Case Study
Employment / Recruitment Services
Summary
Workinitiatives is redefining security in the recruitment sector by replacing heavy ISO-style audits with CyberCert's achievable pathways. By replacing manual questionnaires with real-time risk visibility, they reduced internal friction and ensured SMB partners were materially harder to compromise. This transformed supply chain assurance into a scalable, high-confidence process for the hiring ecosystem.
Organization
Workinitiatives
Workinitiatives found it challenging to lift security standards across a diverse network of small and mid-sized suppliers.
Industry
Employment / Recruitment Services
Workinitiatives found it challenging to lift security standards across a diverse network of small and mid-sized suppliers.
Workinitiatives integrated CyberCert to move from manual chasing to a clear, achievable, and automated assurance model.
The shift focused on three core improvements:
Suppliers were given a roadmap they could understand and act on, rather than being buried in technical jargon.
The platform provides immediate insight into supply chain risk without months of manual effort.
The process turned a one-off compliance activity into a consistent, scalable system that runs with high confidence.
The internal burden was replaced by material security gains across the board.
| Metric | Previous Approach | CyberCert SCAP™ |
|---|---|---|
| Assurance Speed | Long, slow audit cycles | Consistent & scalable |
| Supplier Success | Heavy compliance burden | Clear, achievable pathway |
| Internal Effort | High (manual chasing) | Low (reduced friction/time) |
Suppliers became materially harder to compromise while internal time spent on assurance was drastically reduced.
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Traditional vendor questionnaires take weeks, are subjective, and create no lasting value. SCAP™ gives you real-time visibility, and non-subjective certification for SMB suppliers turning supply chain cyber risk from a compliance burden into a strategic advantage.
CyberCert is the safety certificate for your SMB suppliers. Like a food safety rating or electrical compliance badge, the certification tells you exactly which controls are in place-no interpretation required. Risk and compliance become predictable, measurable, and auditable.
No more diving into subjective questionnaires for every supplier, subsidiary, or contractor. Your suppliers show the cert-or better yet, you see their status live in your CyberCert Dashboard. Third-party suppliers? Solved. Fourth-party suppliers? Solved. Scale from 50 to 50,000 suppliers without adding headcount.
Simply mandate or prefer CyberCert based on each supplier's risk profile. The rest is handled by the ecosystem: Technical Support Specialists (TSS), technology vendors, insurance partners, and sponsored pathways take care of certification, renewal, and compliance. No friction. No red tape. No vendor pushback.
When you uplift your supply chain, you strengthen the entire economy. Your SMB suppliers can rest easy knowing their business is protected and their contracts aren't at risk due to negligent cyber posture. You help them stay secure and competitive-and they help you build a resilient, trustworthy supply chain.