Case Study
IT / Technology
Adopting CyberCert Strengthened Our Supply Chain Assurance.
Summary
By standardising relationships using SMB1001 through CyberCert, SEQ IT created a practical baseline for SMB clients and suppliers that can be achieved quickly and verified when it matters.
Organization
SEQ IT Services
MSPs are a high-value target for threat actors.
Website
https://www.seqit.com.au/Industry
IT / Technology
“MSPs don’t just secure clients - we secure the ecosystem around them. CyberCert gave us a practical, verifiable SMB baseline (SMB1001-aligned) that we can require in onboarding and validate instantly. We’ve reduced friction, sped up assurance, and built stronger trust because evidence is built-in - not ‘trust me’ PDFs.”
The Challenge
MSPs are a high-value target for threat actors.
- A common pathway to compromise is via a weak link such as an SMB client, supplier, or partner.
- To protect our clients, we must protect the ecosystem around them.
The Solution
SEQ IT adopted CyberCert as the pathway to recognised SMB certification against SMB1001 and embedded CyberCert into supplier onboarding expectations.
The transition included several key shifts:
SEQ IT requires SMBs and suppliers with access to systems, data, or networks to hold CyberCert Gold certification at a minimum.
The process provides a repeatable, evidence-based uplift pathway aligned to SMB1001 certification.
Supplier assurance moved from traditional questionnaires to simplified verification.
The platform provides audit-ready evidence to support due diligence and governance.
The Results
When SEQ IT set CyberCert as a requirement, SMB clients and multiple suppliers followed suit to stay aligned, reducing friction through clearer expectations and faster onboarding.
| Metric | Previous Approach | CyberCert SCAP™ |
|---|---|---|
| Assurance Method | Questionnaires | Non-subjective certification |
| Uplift Pathway | Ad-hoc / Non-standard | Repeatable, evidence-based SMB1001 pathway |
| Evidence & Governance | Manual due diligence | Certification look-ups |
Trusted partners such as Huntress jumped at the opportunity early and have since been strong proponents of CyberCert and SMB1001 uplift through the MSP channel.
Why it Matters
Cyber incidents often enter through weak links in the supply chain. Standardising on a verifiable SMB baseline helps protect client information and operational environments across third parties and their suppliers (fourth parties), with evidence that stands up to audit and due diligence.
- A verifiable SMB baseline strengthens confidence in third-party and fourth-party security posture.
- Evidence-backed certification reduces ambiguity during due diligence and governance checks.
Why Enterprises Choose SCAP™
Traditional vendor questionnaires take weeks, are subjective, and create no lasting value. SCAP™ gives you real-time visibility, and non-subjective certification for SMB suppliers turning supply chain cyber risk from a compliance burden into a strategic advantage.
1. Predictable Risk, Not Guesswork.
CyberCert is the safety certificate for your SMB suppliers. Like a food safety rating or electrical compliance badge, the certification tells you exactly which controls are in place-no interpretation required. Risk and compliance become predictable, measurable, and auditable.
2. nth Party Scale, Zero Friction.
No more diving into subjective questionnaires for every supplier, subsidiary, or contractor. Your suppliers show the cert-or better yet, you see their status live in your CyberCert Dashboard. Third-party suppliers? Solved. Fourth-party suppliers? Solved. Scale from 50 to 50,000 suppliers without adding headcount.
3. Non-Subjective, Certifiable Assurance
Simply mandate or prefer CyberCert based on each supplier's risk profile. The rest is handled by the ecosystem: Technical Support Specialists (TSS), technology vendors, insurance partners, and sponsored pathways take care of certification, renewal, and compliance. No friction. No red tape. No vendor pushback.
4. Risk-Based, Proportionate Assurance
When you uplift your supply chain, you strengthen the entire economy. Your SMB suppliers can rest easy knowing their business is protected and their contracts aren't at risk due to negligent cyber posture. You help them stay secure and competitive-and they help you build a resilient, trustworthy supply chain.